$1000 Service Guarantee

Absolute Software, the makers of Computrace LoJack for Laptops, offers a Service Guarantee to help give you peace of mind in the event your computer is lost or stolen.

If a computer protected with our Premium edition is stolen, Absolute will recover it or you may be eligible to receive up to $1000.*

Here's how to qualify:

1. Install LoJack for Laptops Premium and ensure your PC is calling on a regular basis. You need to ensure that the software is properly installed and calling into the Monitoring Center. In the event of theft, the Computrace Agent must successfully complete a call to the Monitoring Center at least once within 60 days after the date of theft.
2. Report the Theft Immediately. In the event that a computer is stolen, be sure to report the theft to your local police department immediately. Then notify Absolute Software's Theft Recovery Team no later than 90 days from the actual date of theft.
3. Is the Theft in a Recovery Territory? Absolute can only guarantee payment for computers that are stolen in territories where there is a Theft Recovery Team. The Service Guarantee currently applies for computers stolen in the U.S., Canada, U.K. and Australia.
4. Is Data Delete Activated? Absolute offers a Data Delete capability that can remotely erase the entire hard drive of the stolen computer – allowing you to keep confidential data out of the hands of strangers. If this feature is activated, the Service Guarantee is null and void.

* Absolute's Service Guarantee is not a laptop insurance policy nor a replacement for insurance. Absolute does not insure a computer against theft or loss. Amount received for lost computer varies based on age of computer, and is up to 90% or $1000, whichever is less. Not available where prohibited by law. For complete details please refer to our Service Agreement.